Frequently Asked Questions
Once we have a strategy in place, we share relevant, engaging and interactive content on your social media pages and create targeted, compelling advertising campaigns to deliver measurable outcomes for you — from increased website traffic, to online enquiry forms or even whatsapp messages. Talk to us to get a strategy that’s right for you!
We work with you and your team while we manage your Social Media, and you always retain ownership of your pages. You can be involved as much or as little as you like; our objective is to make this work for you so we’ll do everything we can to save you time and increase your results — but you’re still free to post, comment, like and share content whenever you like.
Our recommended minimum spend is usually $500 per month, however it really depends on what you’re trying to achieve and what industry you work in.
Some of our clients spend $300 per month and get a consistent flow of quality website traffic, while others spend upwards of $1,500 per month and get qualified leads delivered straight to their inbox.
Chat to us about your goals and objectives and we can work out a plan that fits your unique business needs.
We have a full team in Australia and New Zealand and we collaborate regularly to share our knowledge and resources.
All of our team are based in either Australia or NZ so there are no ‘off-shore’ people accessing your accounts — we keep everything safe and secure for you.
We have a minimum 3-month term on our Big plans and a minimum 6-month term on our Basic plans.
We usually invoice the first 3 months upfront and don’t charge a setup fee, however if you decide you want to work with us month-to-month and not commit to a term, you just need to pay an initial $450+gst setup fee and you can cancel anytime (we still have a one month notice period to pause or cancel)
We get consistently positive feedback from our clients (some of which have been working with us since 2015!) and our reporting shows us the hard and fast proof that our campaigns are delivering amazing value and returns.
There are a few very unique circumstances in which particular businesses are not allowed to promote their services on social media channels due to restrictions in their industry.
And, if we feel that a business is not operating ethically, we’re not going to work with that business.